• FAQ

    • Does my physician need to refer me to physical therapy or can I just come in and have you treat my condition?

      Not always. Although our physical therapists work closely with area physicians, people in Montana can access the services of a physical therapist without a prescription from the doctor. This gives you direct access to our services. Realize, though, that many insurance companies still require that you have a prescription from your doctor prior to beginning physical therapy. If you have any questions, check with your insurance carrier or contact our office for additional information.

    • Does insurance cover physical therapy?

      Medical insurance generally covers physical therapy treatment. However, each insurance plan is different. You can check with your insurance carrier to determine your coverage. Or call us today, and our staff will be glad to assist you in determining your insurance benefits

    • What about unexpected/unscheduled treatments if I feel I need one?

      We prefer to schedule appointments in advance. But if the need arises and you feel that you need an appointment right away, simply call us. We’ll do everything we can to accommodate your need. And although your main physical therapist may not be available, there’s a good chance that one of our three physical therapists will be able to see you immediately.

    • What should I bring to my first physical therapy session?

      First, your prescription for physical therapy, driver’s license, insurance card and any pertinent medical information that is easier to have copied versus telling your therapist. Second, either wear or bring clothing to change into that allows for the therapist to evaluate your injury. Examples of this would be shorts for a knee injury, loose fitting pants and shirt for a back injury.

    • I’m sore after my initial evaluation, is that normal?

      Yes. During the initial evaluation it is important for the therapist to pinpoint the source of your pain. This involves palpation of sore spots and various motions and movements that may cause soreness. With the plan of care now developed, your next treatments will focus on decreasing pain and improving function.

    • I’m feeling better now, but still have 4 visits left on my prescription, can I stop going?

      Each therapy visit builds on the previous one. To stop prematurely, could result in regression or worse yet, a more severe injury in the future. Only your physician or physical therapist should make the decision of when to discontinue therapy.

    • My doctor wrote my physical therapy prescription on a competitor’s prescription pad, do I have to go to them?

      No. It is the patient’s right to decide where they go for physical therapy. Many therapists utilize prescription pads for marketing purposes. Any prescription is good at any physical therapy clinic as long as it is less than 30 days old.

    • How long is each session/visit?

      We typically complete a session in 30-60 minutes. Each visit is determined by factors such as: injury severity, treatments required, fatigue, and any time constraints a patient may have.

    • Do you accept my insurance to have physical therapy?

      Yes we accept all insurance companies.  You should check with your insurance company to see if we are a preferred provider.

    • Do I have to have insurance to receive physical therapy?

      No. We accept cash, check, and credit cards (Visa, Mastercard).